Privacy Policy

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Privacy Policy

Effective Date: 06th September, 2024

At Laatu Energy Solutions, we are committed to protecting the privacy and security of our customers, website visitors, and partners. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website or services, you agree to the terms of this policy.

  1. Information We Collect

We collect personal information to provide better services to all our users. The types of information we collect include:

a. Personal Information:

  • Name
  • Email Address
  • Phone Number
  • Company Name
  • Address

b. Technical Information:

  • IP Address
  • Browser Type and Version
  • Pages Visited on Our Website
  • Time and Date of Visits
  • Device Information (e.g., desktop, mobile, etc.)
  1. How We Use Your Information

We use the information we collect in various ways, including:

  • To provide and improve our services
  • To communicate with you regarding inquiries, projects, or support
  • To send promotional materials and updates, subject to your consent
  • To process orders and payments
  • To comply with legal obligations
  • To analyze traffic and usage trends on our website
  1. Sharing Your Information

We do not sell or trade your personal information to third parties. However, we may share your information with trusted third-party service providers, such as:

  • Business Partners and Suppliers: To fulfil orders or projects in partnership with other companies.
  • Service Providers: For hosting, analytics, and other support services necessary for the operation of our website and services.
  • Legal Requirements: When required to comply with applicable laws, regulations, or legal proceedings.
  1. Data Security

We take the security of your personal information seriously and implement various measures to safeguard it, including encryption and secure storage systems. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

  1. Cookies

Our website uses cookies to improve user experience and analyze site traffic. Cookies are small data files stored on your device that allow us to recognize your browser and capture certain information. You can control the use of cookies by adjusting your browser settings, but disabling cookies may limit the functionality of our website.

  1. Your Rights

You have certain rights regarding your personal information, including the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications at any time
  • Request information on how your data is being used
  • Withdraw consent where previously provided

To exercise any of these rights, please contact us using the information below.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to read their privacy policies.

  1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Laatu Energy Solutions
Plot 5606, Lufubu Road, Kalundu, Lusaka, Zambia
Phone: +260 97 7771695
Email: info@laatu.co.zm
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